June 14, 2024

How To Update Safaricom SIM Details Online

2 min read

How To Update Safaricom SIM Details Online After The Telcom Company Finally Provided an Online Portal.

Telco service provider, Safaricom has finally provided an online portal where its customers can update their sim card details, a relief for many who risked having their sim cards switched off

The Communication Authority of Kenya had set April 15 as the deadline for the ongoing exercise it says seeks to enforce the SIM card registration regulations of 2015 and subsequently combat cybercrime and fraud in the digital space.

However, the CA has extended the deadline for SIM re-registration by six months.

The exercise has been going on for some time, and as is usual, many Kenyans have not been able to do so because it is in our culture that deadlines should be extended.

Telkom Kenya and Airtel had since released an online portal for SIM re-registration, but Safaricom had not.

Safaricom has since caught up with the rest with an online platform, which now allows customers to update their SIM details via an online platform.

Also read,

SIM Card Registration; How to Verify Your ID Number Has Not Been Illegally Used 

Here are a few things to note though: 

Make sure your ID photos are as clear as possible because the system will fail you.

Also, try to update the details from your phone because the process is way much easier, and faster.

You do not need a selfie to complete the process, so you do not need to worry about that.

Your facial photo will be required, yes, but that will be done sometime in 2023.

How To Update Safaricom SIM Details Online

  1. Go to this link.
  2. Enter your phone number.
  3. Enter the one-time password you will receive via SMS.
  4. Upload the front and back images of your ID.
  5. Complete and submit.

Afterward, the page will alert you that the process has been completed successfully.

Also read,

All What You Need For SIM Card Registration, Communication Authority

Sim Cards Switched Off; Safaricom Finally Offers Portal to Self Update

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