DCI issues new directive over the issuance of certificate of good conduct
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Certificate of good conduct to be issued only on special consideration, says DCI as it warns of delay
Certificate of good conduct to be issued only on special consideration, says DCI as it warns of delay.
The Directorate of Criminal Investigation (DCI) has informed the members of the public that good conduct certificates will only be issued on special consideration.
In a statement issued on Friday, DCI acknowledged that system outages had resulted in a significant backlog for the Principal Criminal Registrar that stretched back to April of this year.
In September of this year, the technology issues were resolved; but, according to DCI, there was still a backlog of over 600,000 police clearance applications, compared to 13,000–15,000 applications per day.
Only Kenyans who want the certificate for medical treatment abroad, scholarships, or scheduled flights would be given precedence in an effort to minimize delays.
“To ensure such needy cases and all delayed cases are promptly addressed, our officers at the DCI headquarters and Huduma Centres (DCI Desks) countrywide are sorting out and separately packaging such requests before submitting them for urgent processing,” DCI reassured in a statement signed by John Marete on behalf of Director General Amin Mohamed.
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Marete added that the Principal Criminal Registrar took pragmatic steps to deal with the backlog, which included incorporating both automated and manual processing of the applications.
“Further, the Forensic Fingerprint Identification Bureau (FFIB) officers are working round the clock, including on Saturdays and Sundays, to increase the throughput,” DCI reassured.
Effects of the new changes were already being felt in the department, with DCI stating that it had so far reduced the pile up from 635,000 to 390,778 applications as of November, 10.
“We regret the inconvenience caused to the applicants and appeal for calm and patience as the Principal Criminal Registrar bids to clear the remaining backlog soonest possible, thereby realizing a two-week wait time by February 2024,” DCI pleaded for patience.
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