Kenya Power responds to claims of inflating electricity bill
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Kenya Power denies reports of inflating electricity bills by 20% after an expose by the office of the Auditor General
Kenya Power denies reports of inflating electricity bills by 20% after an expose by the office of the Auditor General.
Kenya Power claiming the company operates in a regulated environment, has refuted media reports that it has been increasing the price of electricity by up to 20%.
The response comes after the Auditor General Nancy Gathungu’s report alleged the company overcharges consumers for the electricity they do not consume.
The power supplier in a statement on Tuesday described the reports as “not only nonfactual but also geared towards building a false narrative around the cost of electricity and tarnishing the brand”
“Kenya Power operates in a regulated environment that is guided by the Energy Act of 2019. All charges as contained in the electricity bills are approved by the regulator (the Energy and Petroleum Regulatory Authority – EPRA) for all categories of customers,” Kenya Power stated in a statement.
Kenya Power explained that all bills are computed based on customer consumption which is the difference between the current meter reading and the previous reading (as taken during the previous month), in addition to tariffs, levies, and taxes.
The reports alleged that part of what inflates electricity bills is the miscalculation of system losses which are normally passed to consumers.
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“Part of power system losses are inevitable during transmission and distribution of power; therefore, the regulator sets a threshold for the allowable system losses that is factored in the tariff. Kenya Power meets the cost of system losses incurred above what is allowed,” Kenya Power stated.
Kenya Power further stated that the EPRA checks and verifies that the company charges its customers based on the rates approved by the regulator.
Further, the utility has dismissed claims that missing or faulty meters which lead to consumers getting bills that do not match their consumption.
“Kenya Power buys electricity through one hundred (100) delivery points from fifty-eight (58) power suppliers that include KenGen, IPPs, REREC, and imports and all these delivery points have been verified to have both main and backup meters (check meters) as required in the respective Power Purchase Agreements,” Kenya Power noted.
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