July 2, 2024

Learners with queries on KCPE results have 30 days to file a complaint as KNEC explains errors

3 min read
Learners with queries on KCPE results have 30 days to file a complaint as KNEC explains errors

Kenya National Examination Council (KNEC) explains errors in KCPE results calling on the affected to file a complaint

Kenya National Examination Council (KNEC) explains errors in KCPE results calling on the affected to file a complaint.

The Kenya National Examination Council (KNEC) has come out to address discrepancies reported by some candidates in the just-released 2023 Kenya Certificate of Primary Education (KCPE) results.

In a statement sent to newsrooms on Saturday, the council stated that it had been notified of appeals regarding several inaccuracies in results obtained using the Ministry of Education’s shortcode 40054.

“It was brought to the attention of KNEC that results for some candidates had a misalignment of the marks and grades in Kiswahili as they were placed at the Kenyan Sign Language,” read the statement from KNEC CEO Dr. David Njengere.

“There were also cases where the grades in Science and Social Studies & Religious Education were truncated incorrectly and were missing the plus (+) and minus (-) signs as expected.”

The examination authority claims that all of the results on its portal are accurate; therefore, the aforementioned issues only affected applicants who attempted to retrieve their results using the SMS short code.

According to Dr. Njengere, this was caused by “configuration issues,” which the council has subsequently brought up with the SMS service provider to be resolved.

“KNEC also received queries from candidates with low marks in some of the subjects, mainly in English and Kiswahili,” stated the council boss.

“KNEC has reviewed all the appeals and found that there were 133 candidates affected. These cases have all been addressed and results for the affected candidates updated appropriately.”

Dr. Njengere further addressed viral reports of a school where all candidates scored 75 marks in Science, saying a deep review had found no signs of malpractice whatsoever conducted by the institution.

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“Science is a multiple-choice question paper, thus making it possible for the candidates to get identical marks,” the KNEC chief noted.

“Though this may be assumed to be an examination irregularity, it is not adequate evidence for KNEC to sanction the results for candidates without a supporting report that cheating happened during the administration of the examination.”

Meanwhile, KNEC called on candidates to collect their result slips from their various schools and submit any appeals within the 30-day period as stipulated in the KNEC Rules of 2015 Legal Notice 131.

Knec CEO David Njengere on Saturday advised candidates to visit their schools and collect the official provisional results slips and raise any query for review of their results, if any, within the stipulated 30-day period. 

“Knec rules provide for candidates or schools to lodge appeals for review of the examination results to the Council in writing within thirty days from the date of release of the examination results,” Njengere said. 

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