Safaricom explains redacted M-PESA statements and how to unblur the full version
Safaricom explains redacted M-PESA statements and how to unblur the full version
Safaricom has clarified why M-PESA statements appear with redacted phone numbers and explained the process customers must follow if they want to access a full version.
In a statement on Monday, March 9, Safaricom explained that the redaction of phone numbers is part of its compliance with data protection regulations.
“The phone numbers are redacted due to the data protection policy. Once you request for a statement, an SMS is sent with the password to enable you access the statement,” the company said.
EACC arrests former judge in alleged Sh10.4m bribery probe
Government seeks assurances from TikTok to curb misinformation ahead of 2027 elections
Man jailed after DNA links him to child born from defilement in Kericho
ODM will deliver Kenya’s third liberation; Oburu Odinga
Get back to your basics; Governor Nyong’o tells ODM
Safaricom further clarified that customers who require the complete, unblurred version of their M-PESA statement must provide an abstract to facilitate the process.
“To access an unblurred statement can only be done from a Safaricom shop and you need to get an abstract to facilitate the process,” the company added.
Junet laughs off removal as Azimio parliamentary group leader
Joho, Sabina Chege and Junet Mohamed among 14 kicked out of Azimio
Ndindi Nyoro opens Kahuro ACC offices as local administrators boycott
ODM acting SG Catherine Omanyo launches scathing attack on Gachagua
Follow us
