Safaricom responds to claims of snitching protesters to DCI
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Safaricom PLC denies claims of snitching protesters who participated in the anti-finance bill protests to DCI
Safaricom PLC denies claims of snitching protesters who participated in the anti-finance bill protests to DCI
Safaricom has addressed concerns raised by citizens that the company is assisting the Directorate of Criminal Investigations (DCI) in tracking protesters who participated in the anti-finance bill protests.
In response, Safaricom dismissed these claims as mere rumors and assured the public that there was no truth to the allegations.
“Ata kama ni story za jaba, hapa hapana,” said the company.
The statement by the company follows a tweet by an X user who raised an alarm over the issue, alleging that the DCI was tracking and rounding up protestors with the company’s help.
“DCI are picking people one by one with the aid of Safaricom, folks are being tracked to their doorsteps.”
“It’s a reaction I anticipated from this regime, And I’ve kept tweeting that hii kitu, they’ll neuter it by all means,” remarked Maverick Aoko.
The company has also been under scrutiny for its privacy practices, particularly regarding its call notification service.
The Consumers Federation of Kenya (COFEK) issued a statement on June 22 addressing privacy concerns raised by citizens online.
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In the statement, the Federation informed users that the service, which notifies users via SMS about missed calls, was using 0722188188 for call forwarding notifications.
“The Safaricom PLC notification of subscribers via SMS when someone has tried to call them while they were unreachable – is using 0722188188 for call forwarding notifications,” read the statement.
COFEK emphasized that the service is a standard feature for notifying users about missed calls that can be disabled.
“The service is a standard feature for notifying users about missed calls and can be disabled by dialing ##62#.”
This clarification was made in response to concerns raised by users, regarding privacy and the forwarding of calls without consent.
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