Worldcoin App down, users unable to claim their grants
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Worldcoin cryptocurrency users unable to claim their grants as the App goes down over what the OpenAI company termed as high traffic
Worldcoin cryptocurrency users unable to claim their grants as the App goes down over what the OpenAI company termed as high traffic.
On Monday, users of the Worldcoin cryptocurrency project were unable to access the platform to claim their prizes as the app crashed
The AI company said the crash was as a result of high traffic on the platform.
Grants are one-time cryptocurrency payouts available to all who joins the Worldcoin network.
Users who tried to access the project’s World App received ‘Can’t fetch data’ and ‘Returning shortly’ messages along with the notification; “World App is experiencing higher than usual traffic. It will return shortly, please try again later.”
Via the project’s customer support account on the X social media platform, formerly Twitter, Worldcoin responded to user complaints, saying, “The App is currently under maintenance, it will be back soon.”
And on the crypto project’s website, the company urged users to expect delays in response.
“We are currently experiencing a high volume of support tickets. Please expect a delay in responses as we do our best to address your issues. It is best if you do not submit multiple tickets at this time. We greatly appreciate your patience,” read a notice.
Worldcoin is owned by the US generative Artificial Intelligence (AI) company OpenAI.
New members were getting 25 free cryptocurrency tokens known as WLD after the process, valued at about Ksh.7000 depending on exchange rates.
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Meanwhile, a team of police officers raided a warehouse run by the Worldcoin cryptocurrency in Nairobi and carted away documents.
The officers went to the offices along Mombasa Road armed with a search warrant and left with machines they believe stores data gathered by the firm.
The team took the data to the Directorate of Criminal Investigations headquarters for analysis.
This comes after the government suspended Worldcoin’s operations in Kenya, citing security concerns paving the way for investigations into the activities of the company.
Interior Cabinet Secretary Kithure Kindiki suspended the firm’s activities in to probe into the legality of its operations.
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