Super Metro suspends operations for 3 days
Super Metro suspends operations for 3 days
Super Metro has announced a temporary suspension of its services for three days following a directive from the Transport Licensing Appeals Board (TLAB).
In a statement on Monday, April 14, the company said they had achieved 90% compliance with the directives issued by the National Transport and Safety Authority (NTSA) and the Transport Licensing Appeals Board (TLAB).
However, they would suspend operations for three days to finalize the directives by NTSA and TLAB.
“Super Metro Limited wishes to inform the public and our valued customers that we have achieved 90% compliance with the directives issued by the National Transport and Safety Authority (NTSA) and the Transport Licensing Appeals Board (TLAB). We remain committed to fully adhering to all regulatory requirements to ensure the safety and satisfaction of our passengers.
“Following a hearing with the Transport Licensing Appeals Board today, the Board has directed Super Metro Limited to suspend operations for the next three days to finalize the remaining compliance measures,” the statement read.
Super Metro emphasized its respect for the decision, adding that it is working to address the remaining compliance issues.
“Super Metro Limited fully respects the decisions of the TLAB and the court. We are working diligently to address the outstanding compliance issues within the stipulated timeframe and will resume operations as soon as we receive approval from the relevant authorities.
“We sincerely apologize for any inconvenience this temporary suspension may cause to our customers and stakeholders. Super Metro Limited remains dedicated to providing safe, reliable, and efficient transport services, and we appreciate your understanding and support during this period,” the statement added.
Super Metro’s operator license had been suspended until Monday, March 24, when TLAB halted the suspension that NTSA issued on Tuesday, March 18.
The order allowed Super Metro to resume operations as a Public Service Vehicle (PSV) operator, pending a full hearing of the matter.
NTSA suspended Super Metro until the company fully complies with the Public Service Vehicles Regulations, 2014, and other set conditions.
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In a statement on Thursday, March 20, NTSA said the decision was necessitated by the need to ensure the company is compliant and has put in place safety measures to protect the lives of its passengers and other road users.
“This is to notify the Public that the Authority has suspended Super Metro Limited’s operator license until the Company fully complies with the Public Service Vehicles Regulations, 2014 and other set conditions.
“The decision was necessitated by the need to ensure the Company is not only compliant, but that it has put in place safety measures to protect the lives of its passengers and other road users,” the statement read in part.
The Authority directed Super Metro to present 294 vehicles with various violations to the respective speed limiter vendors for compliance checks.
The 294 vehicles were also to be taken for inspection at the Likoni Motor Vehicle Inspection Centre and obtain compliance reports for all the vehicles.
Super Metro was also ordered to present 42 drivers for a retest at the Likoni Driver Test Centre.
“The Company must present forty-two (42) drivers, out of the one hundred and nine (109) drivers with speed violations, for a retest at the Likoni Driver Test Centre. We note that 64 of the Company’s drivers failed a retest on 10th March 2025 and this led to the suspension of their respective driving licenses,” NTSA noted.
Other directives include; disengaging unqualified drivers, presenting signed contracts for their drivers and other staff including proof of compliance with Section 5(1)(e), a six-month record of staff payroll, PAYE, NSSF, and SHA remittances, and the company to conduct a road safety sensitization for all its drivers.
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