June 18, 2024

KRA issues directive to Kenyans on filing tax objections

3 min read
KRA issues directive to Kenyans on filing tax objections

Kenya Revenue Authority (KRA) directs Kenyans to submit notices of tax objections on iTax platform

Kenya Revenue Authority (KRA) directs Kenyans to submit notices of tax objections on iTax platform.

In a statement dated Tuesday, March 5, the tax authority also directed aggrieved taxpayers to send documents that cannot be uploaded on the platform via mail.

Generally, taxpayers file notices of complaint in relation to decisions made on their tax payments and associated issues.

KRA observed that some Kenyans or companies file low-quality returns in order to avoid having to pay the necessary taxes.

“Kenya Revenue Authority informs taxpayers that all notices of objection lodged under section 51(2) of the Tax Procedures Act and the attendant documents (“a taxpayer who disputes a tax decision may lodge a notice of objection to the decision, in writing, with the Commissioner within thirty days of being notified of the decision”), shall be served to the Commissioner in charge of the Legal Services & Board Coordination by uploading them on iTax.

“Documents that cannot be uploaded on iTax for any reason shall be served to the Commissioner Legal Services & Board Coordination through the email LSBCIROStaff@kra.go.ke,” read the statement in part.

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On the other hand, the documents can also be delivered to the Independent Review of Objections (IRO) offices across the country.

The IRO offices are based in Nairobi – Ushuru Pension Towers, Southern Region – Customs House in Mombasa, Northern Region – Kitengela Mall, Central Region – Thika House and Western Region – Lake Basin Mall.

Other offices are based in the North Rift Region – Kiptagich House in Eldoret and South Rift Region – Generations House in Nakuru.

KRA encourages taxpayers to adhere to these guidelines for the Servicing of Objections. For any queries or clarifications, please call our Contact Centre by telephone No: 0204999999 or 0711 099 999 or email: callcentre@kra.go.ke,” read the notice in part.

According to the Independent Review of Objections (IRO), tax objections are heard and determined within 60 days.

During the hearing of the objections, both KRA and the taxpayer make their case before a determination is made regarding the tax in dispute.

“IRO makes the Objection Decision which binds KRA. The taxpayer may however appeal to the against the decision.” the IRO guidelines in part.

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