Nairobi Water and sewer bills set to increase by Ksh23 and Ksh15
Nairobi Water and sewer bills set to increase by Ksh23 and Ksh15
Nairobi residents are set to pay up to 50 per cent more for water and sewerage services after the Water Services Regulatory Board (WASREB) approved new tariffs for the Nairobi City Water and Sewerage Company (NCWSC) covering the 2025/2026 to 2028/2029 period.
“NCWSC applied to the Water Services Regulatory Board (WASREB) for a review of water services tariffs for the period 2025/2026 to 2028/2029 in line with section 72 (1) (b) of the Act. Public consultation on the NCWSC application was carried out as per the requirements of section 139 of the Water Act, 2016,” a gazette notice dated Friday, February 27 stated.
The revised rates are expected to hit low-consumption households, with bills projected to jump by as much as Ksh23 per cubic metre for water and Ksh15 for sewerage in some usage bands.
Under the new tariff structure, domestic consumers using between one and six cubic metres per month will now pay Ksh68 per cubic metre, up from Ksh45. Those consuming between 7 and 20 cubic metres will pay Ksh85, while usage between 21 and 50 cubic metres will cost Ksh91 per cubic metre.
Higher consumption brackets will attract progressively higher charges, rising to Ksh117 per cubic metre for households consuming more than 300 cubic metres.
Sewerage charges will be calculated at 75 per cent of water volumes consumed, with domestic users paying between Ksh58 and Ksh93 per cubic metre depending on their usage level. This means even households that consume modest amounts of water will see a noticeable rise in their monthly bills.
Man who filmed Ida Odinga apologises after video goes viral
Kenya Power official arrested by EACC for demanding bribe
Kindiki is our 2027 running mate, UDA affirms
For a typical Nairobi household, consuming between 10 and 20 cubic metres per month will now pay between Ksh850 and Ksh1,700 for water and Ksh650 to Ksh1,300 for sewer services, compared to the previous charges of approximately Ksh670 to Ksh1,340 for water and Ksh560 to Ksh1,120 for sewerage under the old rates.
According to a notice by WASREB, customers with non-functional meters shall be billed based on the average of the last three months’ bills.
The water company justified the increase by pointing to severe operational and infrastructure challenges facing Nairobi’s water system.
The regulator says NCWSC is currently losing about 54 per cent of its treated water to leaks, unlawful connections, and other inefficiencies before it reaches consumers.
Furthermore, most areas in the city receive an average of only nine hours of water supply per day, well below demand.
In addition to this, the agency stated that the revenue from higher tariffs will fund a multi-billion-shilling investment programme focused on rehabilitating ageing infrastructure and expanding access.
To ensure compliance with the new changes, the water agency has introduced stricter penalties for unlawful water connections, with commercial and industrial consumers facing fines of Ksh100,000 and domestic consumers Ksh30,000, in addition to estimated backdated consumption charges.
Three worshippers stabbed in Westlands mosque attack
Charlene Ruto explains why she never attended expensive schools
Israel and US launch strikes on Iran
Gunmen attack police station, kill one officer, injure two others and steal two rifles
Follow us
