Nairobi-based company announces redundancies of over 1,000 employees
Nairobi-based outsourcing firm Sama has announced a redundancy process that will affect more than 1,000 workers.
Nairobi-based outsourcing firm Sama has announced a redundancy process that will affect more than 1,000 workers.
In a statement on Thursday, April 16, the company said it recently received a communication from Meta, notifying it of the termination of their contract.
Following the notice, Sama said it held discussions with the client in an effort to protect jobs at the Nairobi office and across the wider business, but those efforts were unsuccessful.
As a result, the company issued a formal notice of intended redundancy to employees at its Nairobi office on April 16.
The company said the exercise will affect 1,108 employees, many of whom were assigned to the terminated workstream.
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“As is standard in our industry, client programs evolve, and we work closely with our partners to manage these transitions responsibly. Our immediate priority is supporting our employees through this change and ensuring continuity across our broader operations,” Sama Country Lead and Vice President for Global Delivery, Annepeace Alwala, said.
Alwala added that Sama they are working to support affected employees with care and respect.
“We recognise the significant impact on the team and the local community. We are actively working to support affected employees with care and respect as we always do.
“Our teams receive living wages and full benefits, and have consistently had access to comprehensive wellness resources, full medical benefits, and on-site counselling support by qualified and licensed practitioners,” she added.
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