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Tuesday, December 5, 2023

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Kenya Power announces fresh initiative on meter installation

Kenya Power targets 320,000 token meters in a fresh initiative to fast-track meter installation in the country.

KPLC Managing Director Joseph Siror said in a statement on Tuesday that the new plan calls for the completion of all pending electricity connections within 90 days.

Using recently acquired meters, the company plans to connect 320,000 subscribers, according to Siror.

The Managing Director reports that there are currently 236,924 awaiting new connections. 

Kenya Power has been battling a severe shortage of meters, which has frustrated those seeking new meters and replacements for faulty or stolen ones.

The utility company revealed that it has completed 10,759 connections already since the initiative commenced.

“In the recent past, we have experienced challenges with the procurement of critical materials which has negatively impacted our drive to onboard new customers. I am happy to note that these challenges have been addressed and we have started receiving meters, which we are deploying to clear pending connections,” said Dr Siror.

Siror acknowledged that procurement of materials had encountered hitches affecting connections for new customers.

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”I am happy to note that these challenges have been addressed and we have started receiving meters, which we are deploying to clear pending connections,” said CEO Siror.

Court battles on procurement of materials according to the CEO, have hindered the rate at which customers access electricity because of delays.

”Despite the Company’s campaign to raise the national electricity access rate, many customers have been forced to wait for long periods as protracted court battles hindered procurement of meters and other materials,” he noted.

The CEO also noted that the company is in the process of replacing faulty meters.

He was speaking on Tuesday in Nairobi as he launched the firm’s Customer Service Week activities.

 Kenya Power recently started its Rapid Results Initiative to fast-track meter installation across the country.

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