October 7, 2024
M-Pesa is down

Safaricom-owned M-Pesa platform is currently with user unable to do transaction

Safaricom-owned M-Pesa platform is currently with user unable to do transaction

Thre Safaricom-owned M-Pesa is currently experiencing downtime. 

Kenyans are currently unable to transact through M-Pesa.

The platform sends back a message indicating; “The parameters of data sources are null null.”

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The same error is also being experienced while trying to transact through the M-Pesa app.

“M-PESA is undergoing scheduled maintenance,” the pop-up indicated. 

Safaricom has since confirmed the outage and has said the issue is “being addressed with utmost priority”.

“We are currently having challenges with MPesa services and resolution is underway,” Safaricom’s customer care has responded to one user on X.

More to follow……



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