Government issues statement over internet outage “Expect slow internet in next few days”
Government the through the Communication Authority has announced that Kenyans should expect slow internet for the coming days
Government the through the Communication Authority has announced that Kenyans should expect slow internet for the coming days.
CA in a statement on Monday said the intermittent outage is due to a deep-sea fibre cut on the Mtunzini teleport station.
The fibre cut affected several submarine cables serving Kenya, including Seacom and the East African Submarine System (Eassy).
CA, however, said the recovery process has since commenced to restore the internet.
“Internet intermittency and slow speeds may remain in the coming few days before services are fully restored,” the Director-General and CEO David Mugonyi said.
He directed service providers to take proactive steps to secure alternative routes for their traffic.
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Mugonyi added that the Authority is monitoring the situation closely to ensure that incoming and outbound internet connectivity is available.
“The East Africa Marine System (TEAMS) cable, which has not been affected by the cut, is currently being utilised for local traffic flow while redundancy on the South Africa route has been activated to minimize the impact,” he said.
This comes after internet users in Kenya, Tanzania, Rwanda, and Uganda complained about poor connectivity.
A similar outage was also experienced in parts of West and Southern Africa in March.
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