PSC issues directives to civil servants on performance and productivity
PSC issues directives to civil servants on performance and productivity
The Public Service Commission (PSC) has issued a strong warning to civil servants, outlining a major shift in how career progression will be handled across the public service, with a firm focus now placed on performance and productivity.
Speaking at the opening of a five-day training on performance and productivity mainstreaming at Commission House in Nairobi on Monday, May 11, PSC CEO Paul Famba said automatic and ceremonial promotions in the public service have been abolished.
“Productivity mainstreaming in our institution is paramount, given our mandate. It is a deliberate and structural approach to embedding a culture, systems, and habits of high performance into every layer of public service delivery,” Famba stated.
He maintained that civil servants will now be expected to demonstrate measurable results before advancing in their careers, noting that public institutions must align with growing citizen expectations for efficiency and accountability.
“We are at a time when expectations placed upon public institutions are high. Citizens are demanding responsiveness, efficiency, and tangible results,” he said, adding that productivity must be maximised despite existing fiscal constraints.
Famba further warned that promotions in the public service will no longer be based on routine timelines or formality, but on clear evidence of output and impact.
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The PSC noted that the reforms are meant to improve service delivery across government, especially at a time when taxpayers are demanding more accountability and value for money from public institutions.
The five-day training is being facilitated by the National Productivity and Competitiveness Centre (NPCC) and is aimed at equipping PSC productivity champions with skills to monitor, evaluate, and improve performance within government departments.
This comes against the backdrop of ongoing public sector reforms aimed at streamlining government operations and improving accountability.
In April, the PSC announced plans to roll out a certificate verification system designed to eliminate civil servants with fake or invalid academic documents, a problem that has cost taxpayers millions of shillings.
The system, being developed in collaboration with the Commission for University Education (CUE) and the Kenya National Examinations Council (KNEC), is expected to allow real-time authentication of academic credentials.
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